Your first session is all about getting to know you. We’ll assess your current level, talk about your goals, and introduce our teaching approach. It’s also a great chance to ask questions and see if our lessons are the right fit for you—no pressure, just learning.

Absolutely. Every lesson is tailored to your level, pace, and learning objectives. Whether you're studying for the JLPT, improving conversation, or learning casually, we’ll build the right curriculum for you.

Our lessons are primarily conducted in Japanese, but don’t worry—English support is available when needed, especially for beginners. We adjust the language use to suit your comfort and growth.

Yes! We recommend booking a trial or intake session to discuss your goals and experience a sample lesson before committing to a package.

After purchasing a lesson package, you can log in to your student account and access your online booking calendar. From there, simply choose your preferred dates and times that match your availability and time zone. All sessions must be booked within the package validity period, and you’re free to plan at your own pace.

We understand that life can be unpredictable. Here’s how we handle changes: Yes, you can cancel or reschedule lessons up to 24 hours before the start time through your student account. Simply log in to this website and go to “My Booking.” After the 24-hour window, changes are no longer possible and the lesson credit will be used. As well as canceling late, if you arrive more than 10 minutes late without notice or do not show up, the lesson will be considered used and the credit will be deducted.

Most lessons are 55 minutes long. We recommend 1–2 sessions per week for steady progress, but you’re free to adjust based on your goals and schedule.

All payments are securely processed via Stripe, and yes—JPY is accepted. The currency will automatically convert to your local currency at checkout, depending on your location and payment method. If you prefer to pay directly in JPY, just let us know and we’ll assist you with the process.

Yes, you can purchase a lesson package now and schedule the sessions at your own pace through your student account. Just make sure to use all credits within the validity period.

Yes, we’re happy to provide one. Just contact us with your billing details.

We do not offer refunds for unused or partially used lesson packages. If a technical issue occurs on our side, we’ll reschedule or refund the affected lesson. Stripe processing fees will be deducted from any applicable refunds. We reserve the right to cancel lessons due to unforeseen technical disruptions. In such cases, unused credits will be refunded.

Yes. All lessons are taught by Marie, native Japanese teacher with extensive experience and training in language education. Marie is passionate about supporting every learner—whether you’re a complete beginner or an advanced speaker.

We use Zoom for all lessons. It’s reliable, secure, and user-friendly—even if you're not tech-savvy. A link is automatically generated and sent to you upon booking.

Absolutely! We serve learners worldwide—including students in North America, Europe, the Middle East, and Asia. All bookings adjust automatically to your local time zone.

Yes! We offer tailored lessons for children ages 10 and up. Lessons are personalized to each learner’s age, goals, and level.

Yes. Parents are welcome to observe the first session and can request regular progress updates. We prioritize safety, learning effectiveness, and open communication with families.

To ensure a smooth and engaging lesson experience, you’ll need: A stable internet connection A device with a working camera and microphone Your camera turned on during the lesson This will allow you to experience online lessons just as engaging as classical in-person lessons.